Carson College of Business Faculty Directory

Carson College Directory

Deborah Compeau

Sr Assoc Dean Faculty & Research
Management, Information Systems, and Entrepreneurship

Contact

Phone: (509) 335-2315
Office: TODD 570B

Education

  • PhD (The University of Western Ontario)
  • BA (The University of Western Ontario)

Deborah Compeau

Deborah (Debbie) Compeau is the Senior Associate Dean for Faculty Affairs and Research and the Hubman Distinguished Professor of Information Systems. Prior to joining WSU, she held faculty positions in Canada at The University of Western Ontario (2000-2015), University of Calgary (1998-2000) and Carleton University (1991-1998). Her research focuses on the interaction between people and information technologies (IT) in organizations. Her specific interests include user training and learning and the adoption and implementation of IT. Recent projects have focused on adoption of IT in healthcare settings. Her research has been published in MIS Quarterly, Information Systems Research, Journal of Management Information Systems, and the European Journal of Information Systems as well as other journals and has been recognized by Lowry et al. (2007) ("Assessing Leading Institutions, Faculty, and Articles in Premier Information Systems Research Journals," Communications of the AIS, v. 20) as among those with the highest impact. She served as Associate Editor for Information Systems Research (2000-2002) and as Associate and then Senior Editor for MIS Quarterly (1998-2005). She has taught information systems at the undergraduate, masters, and doctoral levels, with a particular focus on IT strategy. She is an active case writer and case teacher and has conducted workshops on teaching with cases in the U.S., Canada, France, and Germany.

Research Interests

IT project management
information systems (IS) adoption and use
management information systems
qualitative methodologies
research methodology in IS
user training and learning and the adoption and implementation of IT

Teaching Interests

IT strategy
information systems
principles of management teaching

Journal Articles

  • P. Tsai, Deborah Compeau Social information processing, emotional responses and behavioural response to new information technologies in a community healthcare organization The Data Base for Advances in Information Systems, 2017
  • Deborah Compeau, Amanda Terry Connecting medical records: An evaluation of benefits and challenges for primary care practices Journal of Innovation in Health Informatics, 2017
  • P. Tsai, Deborah Compeau, D. Meister Voluntary use of information technology: An analysis and synthesis of the literature Journal of Information Technology, 2017
  • Israr Qureshi, Yulin Fang, Nicole Haggerty, Deborah Compeau, Xiaojie Zhang IT-Mediated Socializing Interactions and Knowledge Sharing: Relational and Structural Implications Information Systems Journal,
  • Richard Booth, Mary-Anne Andrusyszyn, Carroll Iwasiw, Lorie Donelle, Deborah Compeau Actor-Network Theory as a sociotechnical lens to explore the relationship of nurses and technology in practice: Methodological considerations for nursing research Nursing Inquiry, 2016
  • Nicolai Walter, Ayten Öksüz, Deborah Compeau, Raimund Vogl, D. Rudolph, B. Distel, J. Becker Sync & Share North Rhine-Westphalia: A case on a university-based cloud computing service provider Journal of Information Technology Teaching Cases, 2015
  • Deborah Compeau, Fernando Olivera From 'theory light' to theorizing: A reaction to Avison and Malaurent Journal of Information Technology, 2014
  • Hellen Kelley, Deborah Compeau, Christopher Higgins, Michael Parent Advancing theory through the conceptualization and development of causal attributions for computer performance histories Data Base for Advances in Information Systems, 2013
  • Deborah Compeau, Barbara Marcolin, Hellen Kelley, Chris Higgins Generalizability of information systems research using student subjects A reflection on our practices and recommendations for future research Information Systems Research, 2012
  • Zeying Wan, Nicole Haggerty, Deborah Compeau The effects of self-regulated learning processes on e-learning outcomes in organizational settings Journal of Management Information Systems, 2012
  • Israr Qureshi, Deborah Compeau Assessing between-group differences in information systems research - A comparison of covariance and component-based SEM MIS Quarterly, 2009
  • Israr Qureshi, Yulin Fang, Patrick McCole, Elaine Ramsey, P. Ibbotson, Deborah Compeau Understanding online customer repurchasing intention and the mediating role of trust- An empirical investigation in two developed countries European Journal of Information Systems, 2009
  • Jane Gravill, Deborah Compeau Self-regulated learning strategies and software training Information & Management, 2008
  • Deborah Compeau, Darren Meister, Christopher Higgins From prediction to explanation: Reconceptualizing and extending the perceived characteristics of innovating Journal of the Association of Information Systems, 2007
  • Hsing-Yi Tsai, Deborah Compeau, Nicole Haggerty Of races to run and battles to be won: Technical skill updating, stress, and coping of it professionals Human Resource Management, 2007
  • Deborah Compeau, D. Meister, C. Higgins The perceived characteristics of innovating: A reconsideration Journal of the Association for Information Systems, 2007
  • Jane Gravill, Deborah Compeau, Barbara Marcolin Experience effects on the accuracy of self-assessed user competence Information & Management, 2006
  • Ron Thompson, Deborah Compeau, Chris Higgins Intentions to use information technologies: An integrative model Journal of Organizational and End User Computing, 2006
  • Louise Heslop, Nicolas Papadopoulos, Melissa Dowdles, Marjorie Wall, Deborah Compeau Who controls the purse strings: A study of consumers' and retail buyers' reactions in an America's FTA environment Journal of Business Research, 2004
  • Deborah Compeau The role of trainer behavior in end user software training Journal of End-User Computing (Journal of Organizational and End User Computing), 2002
  • Barbara Marcolin, Deborah Compeau, Malcom Munro, Sid Huff Assessing user competence: Conceptualization and measurement Information Systems Research, 2000
  • Deborah Compeau, Christopher Higgins, Sid Huff Social cognitive theory and individual reactions to computing technology: A longitudinal study MIS Quarterly, 1999
  • Malcom Munro, Sid Huff, Barbara Marcolin, Deborah Compeau Understanding and measuring user competence Information & Management, 1997
  • Jane Webster, Deborah Compeau Computer-assisted versus paper-and-pencil administration of questionnaires Behavior Research Methods, Instruments, & Computers, 1996
  • Deborah Compeau, Christopher Higgins Application of social cognitive theory to training for computer skills Information Systems Research, 1995
  • Deborah Compeau, Christopher Higgins Computer self-efficacy: Development of a measure and initial test MIS Quarterly, 1995
  • Deborah Compeau, L. Olfman, M. Sein, J. Webster End user training and learning - Guest Editors Introduction to the Special Issue Communications of the Association for Computing Machinery, 1995

    Books/Book Chapters

    • Book Chapter Deborah Compeau, Fernando Olivera From "theory light" to theorizing: A reaction to Avison & Malaurent
    • Book Y. Fang, D. J. Neufeld, D. R. Compeau Profiting from information Resources: China Practices and Global Trends
    • Book Chapter R. Thompson, Deborah Compeau, C. Higgins, N. Lupton, S. Clarke Chapter VI: Intentions to use information technologies: An integrative model
    • Book Chapter Deborah Compeau, J. Gravill, N. Haggerty, H. Kelley, P. Zhang, D. Galletta Computer self-efficacy: A review

      Presentations

      • P. Tsai, N. Haggerty, Deborah Ruth Compeau How technology conceptualizations create challenges in health information technologies adoption: CPOE as a case study
      • Deborah Ruth Compeau, Lolan Merklinger Getting Funded
      • Deborah Ruth Compeau Developing User Competence
      • Deborah Ruth Compeau Extending Innovation Diffusion Theory in Information Systems
      • Deborah Ruth Compeau On the Generalizability of Research Using Student Subjects: A Research Proposal
      • Deborah Ruth Compeau Developing User Competence
      • Deborah Ruth Compeau Understanding Effective Trainer Behaviour: An Act-Frequency Approach Part II
      • Deborah Ruth Compeau Understanding Effective Trainer Behaviour: An Act-Frequency Approach Part I
      • Deborah Ruth Compeau End User Training: A Social Cognitive Theory Perspective

        Conference Proceedings

        • Deborah Compeau, John Correia, Jason Thatcher Implications of Technological Progress for the Measurement of Technology Acceptance Variables: The Case of Self-efficacy International Conference on Information Systems
        • Jennifer Jewer, Deborah Compeau, Maximillian Besworth Understanding IS Adoption and Success: Integration of IS Success and Technology Adoption Research Proceedings of the 23rd Americas Conference on Information Systems
        • Michelle Carter, Deborah Compeau, Michael Kennedy, Marc Schmalz The Content and Context of Identity in a Digital Society Proceedings of the 25th European Conference on Information Systems
        • Zuan Sun, Deborah Compeau Multilevel Research in Information Systems: An Exploration of Causal Linkages Proceedings of the Americas Conference on Information Systems
        • Michael Kennedy, Deborah Compeau Towards a Structurational Model of Green Information Systems Proceedings of the Americas Conference on Information Systems
        • N. Haggerty, Deborah Compeau Investigating Ruptures in Shared Understanding as Recursive Cycles of Mutual Adaptation During Implementation Proceedings of the European Conference on Information Systems
        • Cato Pastoll, Tyler Rochwerg, Brandon Vlaar, Deborah Compeau Starbucks Canada: The mobile payments decision Proceedings of the International Conference on Information Systems
        • Nicolai Walter, Ayten Öksüz, Deborah Compeau, Raimund Vogl, D. Rudolph, B. Distel, J. Becker Sync & Share North Rhine-Westphalia ECIS 2014 Proceedings - 22nd European Conference on Information Systems
        • I. Qureshi, Y. Fang, N. Haggerty, Deborah Compeau Technology-Enabled Social Interactions and Knowledge Sharing in a Chinese High-Tech Company Proceedings of the International Association for Chinese Management Research Conference,
        • Radhika Santhanam, Deborah Compeau, Mun Yi Information technology training for a globalized workforce - Challenges, tools and research directions 16th Americas Conference on Information Systems 2010, AMCIS 2010
        • Israr Qureshi, Yulin Fang, Nicole Haggerty, Deborah Compeau Knowledge sharing through computer mediated social ties PACIS 2009 - 13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment
        • Deborah Compeau, B. Marcolin, C. Saunders, R. Milley eStore at Shell Canada Limited Proceedings of the Administrative Science Association of Canada, Case Track
        • Abhijit Gopal, Deborah Compeau, Teresa Marcon, Fernando Olivera Learning with laptops: Information technology and the transformation of an MBA program Proceedings of the Annual Hawaii International Conference on System Sciences
        • H. Ramussen, N. Haggerty, Deborah Compeau Marshalling support: How computer users negotiate technical problems Proceedings of the HCI Research in MIS Workshop
        • P. Tsai, Deborah Compeau, D. Meister, K. Hassanein Social influence on individual acceptance of a new IT innovation Proceedings of the Administrative Science Association of Canada
        • Caroline Bell, Deborah Compeau, Fernando Olivera Developing a model of perceptions of technological multitasking Proceedings of the Americas Conference on Information Systems: Humanity Downstream: Effects of Adoption and Diffusion on its Users Division
        • Hsingyi Tsai, Deborah Compeau, Nicole Haggerty A cognitive view of how IT professionals update their technical skills Proceedings of the ACM SIGMIS CPR Conference
        • B. Marcolin, Deborah Compeau, A. Ross, C. Bernier Development of user competence Proceedings of the Administrative Science Association of Canada
        • P. Tsai, Deborah Compeau, D. Meister, C. Bernier On voluntariness Proceedings of the Administrative Science Association of Canada
        • J. Gravill, Deborah Compeau, A. Massey, S. March Self-regulated learning strategies and computer software training Proceedings of the International Conference on Information Systems
        • T. Marcon, Deborah Compeau, A. Gopal Information systems research on individual IT adoption: Time for a change? Proceedings of the Administrative Science Association of Canada
        • N. Haggerty, Deborah Compeau A social cognitive view of technical support and its influence on user learning publication Proceedings of the International Conference on Information Systems
        • D. Meister, Deborah Compeau, M. Hurt Infusion of innovation adoption: An individual perspectiv Proceedings of the Administrative Science Association of Canada
        • J. Gravill, Deborah Compeau, B. Marcolin Metacognition and IT: The influence of self-efficacy and self-awareness Proceedings of the Americas Conference on Information Systems
        • Deborah Compeau, S. Schneberger, J. Gravill Waterloo Regional Police Services: The CIMS Project Proceedings of the Administrative Science Association of Canada, Case Track
        • J. Gravill, Deborah Compeau, B. Marcolin Frame-of-reference effects on the accuracy of self-assessed user competence Proceedings of the International Conference on Information Systems
        • Deborah Compeau, B. Marcolin, H. Kelly, A. Ramirez Generalizability of technology acceptance research using student subjects Proceedings of the Administrative Science Association of Canada
        • L. Heslop, N. Papdopoulos, M. Wall, M. Dowdles, Deborah Compeau, R. Manchanda Modeling consumer views of AFTA countries and their products Proceedings of the Administrative Science Association of Canada
        • N. Haggerty, Deborah Compeau Help! I need somebody: New directions in IT support Proceedings of the Americas Conference on Information Systems
        • H. Kelley, Deborah Compeau, C. Higgins, Y. Chan, A. Croteau Linking attribution theory and self-efficacy theory: A bridge for investigating IS success Proceedings of the Administrative Science Association of Canada
        • B. Marcolin, Deborah Compeau, M. Munro, Y. Chan, A. Croteau Understanding the antecedents of user competence Proceedings of the Administrative Science Association of Canada
        • H. Kelley, Deborah Compeau, C. Higgins Attribution analysis of computer self-efficacy Proceedings of the Americas Conference on Information Systems (AMCIS)
        • Deborah Compeau, A. Lyn, J. Parsons Design of instructional materials for end user training: An experimental investigation Proceedings of the Annual Conference of the Administrative Science Association of Canada
        • P. Gagliardi, Deborah Compeau, Deborah Compeau The effects of group presentations on intentions to adopt smart card technology: A diffusion of innovations approach Proceedings of the Annual Conference of the Administrative Science Association of Canada, Information Systems Division
        • B. Marcolin, S. Huff, Deborah Compeau, M. Munro, B. Gallupe, P. Todd End user sophistication: A multitrait-multimethod analysis Proceedings of the Annual Conference of the Administrative Science Association of Canada, Information Systems Division
        • Deborah Compeau, C. Higgins, J. DeGross, I. Benbasat, G. DeSanctis, C. Beath A social cognitive theory perspective on individual reactions to computing technology Proceedings of the Twelfth International Conference on Information Systems
        • Deborah Compeau, C. Higgins, G. Moore The development of a measure of computer self-efficacy Proceedings of the Annual Conference of the Administrative Science Association of Canada, Information Systems Division