Carson College of Business Faculty Directory

Carson College Directory

Mauricio Featherman

Clinical Associate Professor
Management, Information Systems, and Entrepreneurship

Contact

Phone: (509) 335-4445
Office: TODD 440E

Education

  • PhD (University of Hawaii)
  • MS (University of Southern California)
  • BS (San Diego State University)

Mauricio Featherman

Research Interests

consumer decision-making in online contexts
consumer perceptions and assessments of transaction and purchasing risk
decision-making under conditions of uncertainty

Teaching Interests

analytics
business intelligence
consumer judgment and decision making
data analytics
data and database management
data integration
data visualization
data warehousing
information systems
marketing
principles of marketing
professional development

Journal Articles

  • Xiaolin Lin, Mauricio Featherman, Stoney Brooks, Nick Hajli Exploring Gender Differences in Online Consumer Purchase Decision Making: An Online Product Presentation Perspective Information Systems Frontiers, 2018
  • Nick Hajli, Mauricio Featherman The impact of new ICT technologies and its applications on health service development and management Technological Forecasting & Social Change, 2018
  • Xiaolin Lin , Mauricio Featherman Understanding factors affecting users’ social networking site continuance: A gender difference perspective Information & Management, 2017
  • Mauricio Featherman, N. Hajli Self-service technologies and e-services risks in social commerce era Journal of Business Ethics: JBE, 2016
  • M Hajli, Julian Sims, Mauricio Featherman, Peter Love Credibility of information in online communities Journal of Strategic Marketing, 2015
  • Hatem Bugshan, Nick Hajli, Xiaolin Lin, Mauricio Featherman Social media for developing health services Qualitative Market Research, 2014
  • N. Hajli, X. Lin, Mauricio Featherman, Y. Wang Social word of mouth: How trust develops in the market International Journal of Market Research, 2014
  • M Hajli , H Bugshan, X Lin , Mauricio Featherman From e-learning to social learning - A health care study European Journal of Training and Development, 2013
  • Mauricio Featherman, J Thatcher, R Pak, R Zimmerman, R Wright The influence of interactivity in E-Service Offerings: An empirical examination of benefits and risks AIS Transactions on Human-Computer Interaction, 2011
  • Mauricio Featherman, Anthony Miyazaki, Dave Sprott Reducing online privacy risk to facilitate e-service adoption: The influence of perceived ease of use and corporate credibility Journal of Services Marketing, 2010
  • John Wells, Damon Campbell, Joseph Valacich, Mauricio Featherman The effect of perceived novelty on the adoption of information technology innovations: A risk/reward perspective Decision Sciences, 2010
  • J.D. Wells, D.E. Campbell , J.S. Valacich, Mauricio Featherman The effect of perceived novelty on the adoption of information technology innovations: A risk/reward perspective Decision Sciences, 2010
  • Mauricio Featherman, J Wells The intangibility of e-Services: Effects on perceived risk and acceptance The Data Base for Advances in Information Systems, 2010
  • Mauricio Featherman, A Miyazaki, David Sprott Reducing online privacy risk to facilitate e-service adoption: The influence of perceived ease of use and corporate credibility Journal of Services Marketing, 2010
  • Mauricio Featherman, J Valacich, J Wells Is that authentic or artificial? Understanding consumer perceptions of risk in e-service encounters Information Systems Journal, 2006
  • Mauricio Featherman, P Pavlos Predicting e-services adoption: A perceived risk facets perspective International Journal of Human-computer Studies, 2003
  • Mauricio Featherman Extending the Technology Acceptance Model by inclusion of perceived risk , 2001

    Conference Proceedings

    • X Lin, Y Li, C Califf, Mauricio Featherman Can social role theory explain gender differences in Facebook usage? Proceedings of the Annual Hawaii International Conference on System Sciences
    • X Lin, S Brooks, Mauricio Featherman Do interactivity and vividness impact objective and subjective claims of online product presentation? 19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World: Anything, Anywhere, Anytime
    • X. Lin, C. Califf, Mauricio Featherman Gender differences in IS: A literature review 18th Americas Conference on Information Systems 2012, AMCIS 2012
    • Mauricio Featherman, J Wells The intangibility of e-services: Effects on artificiality, perceived risk, and adoption Proceedings of the Hawaii International Conference on System Sciences
    • Mauricio Featherman Applying TAM to E-Services Adoption: The moderating role of perceived risk Proceedings of the 36th Hawaii International Conference on System Sciences
    • Mauricio Featherman, P. Pavlos Predicting e-services adoption: a perceived risk facets perspective Proceedings of the 8th Annual Association for Information Systems Americas Conference
    • Mauricio Featherman Tourism database marketing and computerized referral systems: Opportunities for Improved Service Levels and Increased Profits University of Guam
    • Mauricio Featherman A review of small business accounting software - for the non-accountant University of Guam