Carson College of Business Faculty Directory

Carson College Directory

Michelle Carter

Management, Information Systems, and Entrepreneurship

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Education

  • PhD (Clemson University)
  • MS (J. Mack Robinson College of Business, Georgia State University )
  • MS (Anglia Polytechnic University)
  • BA (Anglia Polytechnic University )

Michelle Carter

Michelle Carter joined the Department of Management, Information Systems, and Entrepreneurship in August 2016 as an assistant professor. She holds a PhD in Management (Information Systems) from Clemson University. Michelle is based in Everett, where she is helping to develop, and will teach in, the new undergraduate program in data analytics. She previously held faculty positions at the University of Washington and the University of Nebraska at Omaha. Michelle’s current research focuses how people engage with an increasingly digital world. Her specific interests include IT’s involvement in identity and social change, the role of trust in shaping IT use behaviors, and information systems management. Her work has appeared in journals such as MIS Quarterly, ACM Transactions on Management Information Systems, the European Journal of Information Systems, Information & Management, Communications of the AIS, and MISQ Executive, as well as several conference proceedings and book chapters. Michelle has served as a Senior Editor at Information Technology & People (2013 – 2016) and is currently President of the AIS Special Interest Group on Social Inclusion. She has taught MIS courses at undergraduate, masters, and doctoral levels, with a particular focus on data modeling, database design, and data management.

Journal Articles

  • Marc Schmalz, Michelle Carter, Jin Lee It’s Not You, it’s Me: Identity, Self-Verification, and Amazon Reviews The Data Base for Advances in Information Systems, 2018
  • Michelle Carter, S. Tams, V. Grover When do I Profit? Uncovering Boundary Conditions on Reputation Effects in Online Auctions Information & Management, 2017
  • Stacie Petter, Michelle Carter In a League of Their Own: Exploring the Impacts of Shared Work History for Distributed Online Project Teams Project Management Journal, 2017
  • M. Kim, R. Gomez, Michelle Carter Facebook’s “Free Basics”: For or against community development The Journal of Community Informatics, 2016
  • Michelle Carter, V. Grover Me, My Self, and I(T): Conceptualizing Information Technology (IT) Identity and its Implications MIS Quarterly, 2015
  • E. Larson, M. Nelson, Michelle Carter The FIRST+ Year Information Systems Faculty Experience , 2015
  • Michelle Carter, R. Wright, J.B. Thatcher, R. Klein Understanding Online Customers’ Ties to Merchants: The Moderating Influence of Trust on the Relationship between Switching Costs and E-Loyalty , 2014
  • Jason Thatcher, Michelle Carter, X. Li, G. Rong A Classification and Investigation of Trustees in B-to-C E-Commerce: General vs. Specific Trust Communications of the Association for Information Systems, 2013
  • M. Mellot, J.B. Thatcher, N. Roberts, Michelle Carter An Examination of the Role of Army Medical Chief Information Officer Military Medicine, 2012
  • Michelle Carter, V. Grover, J. Thatcher The Emerging CIO Role of Business Technology Strategist MIS Quarterly Executive, 2011
  • D. McKnight, Michelle Carter, J. Thatcher, P. Clay Trust in a Specific Technology: An Investigation of its Components and Measures ACM Transactions on Management Information Systems, 2011

    Books/Book Chapters

    • Book Chapter Michelle Carter, V. Grover, J.B. Thatcher Mobile Phone Identity: The Mobile Phone as Part of Me
    • Book Chapter Michelle Carter, V. Grover, J. Thatcher Mobile Devices and the Self: Developing the Concept of Mobile Phone Identity
    • Book Chapter X. Li, G. Rong, Michelle Carter, J. Thatcher, S. Clarke, A. Dwivedi Swift Trust in Web Vendors: The Role of Appearance and Functionality
    • Book Chapter Michelle Carter, H. Takeda, D. Truex, M. Barrett, E. Davidson, C. Middleton, J. DeGross An Epistemology of Organizational Emergence: The Tripartite Domains of Organizational Discourse and the Servitization of IBM

      Presentations

      • Michelle Suzanne Carter “IT identity: A Key Determinant of Feature Use and Exploratory Behaviors
      • Michelle Suzanne Carter “IT identity: A Key Determinant of Feature Use and Exploratory Behaviors
      • Michelle Suzanne Carter Me, My Self, and I(T): Conceptualizing IT Identity and its Implications
      • Michelle Suzanne Carter Me, My Self, and I(T): Conceptualizing IT Identity and its Implications
      • Michelle Suzanne Carter Me, My Self, and I(T): Conceptualizing IT Identity and its Implications
      • Michelle Suzanne Carter, M. Germonprez, D. Hovorka Social Activism: Methodological Justification, Evidence, and Theory
      • M Carter, V Grover, J B Thatcher What Makes an Effective CIO? How CIOs View Their Roles and Skills