Carson College of Business Faculty Directory

Carson College Directory

Michelle Carter

Associate Professor
Management, Information Systems, and Entrepreneurship

Contact

Phone: (509) 335-6415
Office: TODD 440D

Education

  • PhD (Clemson University)
  • MS (J. Mack Robinson College of Business, Georgia State University )
  • MS (Anglia Polytechnic University)
  • BA (Anglia Polytechnic University )

Michelle Carter

Michelle Carter is an associate professor in the Carson College of Business at Washington State University, Pullman, WA. She also holds the courtesy appointment of affiliate associate professor in the Information School at the University of Washington in Seattle, WA. Michelle earned her PhD in Management (Information Systems) from Clemson University, SC. She has taught MIS courses, in traditional and online environments, at undergraduate, masters, and doctoral levels. Michelle’s research focuses on information technologies’ involvement in identity and social change, factors that shape IT usage behaviors, and information systems management. Her work has been accepted for publication in <i>MIS Quarterly, ACM Transactions on Management Information Systems, European Journal of Information Systems, Journal of the Association for Information Systems, Journal of Information Technology, Information & Management, Communications of the Association for Information Systems</i>, and <i>MIS Quarterly Executive</i>. Michelle previously served as a senior editor for <i>Information Technology & People</i> and currently serves as an associate editor for the <i>J</i><i>ournal of the Association for Information Systems</i>. She is Chair of the Association for Information Systems (AIS) Committee on Diversity and Inclusion and a past-president of the AIS Special Interest Group on Social Inclusion. In 2016, Michelle was recognized for her research and service contributions to the information systems field, as a recipient of the AIS Early Career Award.

Journal Articles

  • Marc Schmalz, Michelle Carter, Jin Lee It’s Not You, it’s Me: Identity, Self-Verification, and Amazon Reviews The Data Base for Advances in Information Systems, 2018
  • Michelle Carter, S. Tams, V. Grover When do I Profit? Uncovering Boundary Conditions on Reputation Effects in Online Auctions Information & Management, 2017
  • Stacie Petter, Michelle Carter In a League of Their Own: Exploring the Impacts of Shared Work History for Distributed Online Project Teams Project Management Journal, 2017
  • M. Kim, R. Gomez, Michelle Carter Facebook’s “Free Basics”: For or against community development The Journal of Community Informatics, 2016
  • Michelle Carter, V. Grover Me, My Self, and I(T): Conceptualizing Information Technology (IT) Identity and its Implications MIS Quarterly, 2015
  • E. Larson, M. Nelson, Michelle Carter The FIRST+ Year Information Systems Faculty Experience , 2015
  • Michelle Carter, R. Wright, J.B. Thatcher, R. Klein Understanding Online Customers’ Ties to Merchants: The Moderating Influence of Trust on the Relationship between Switching Costs and E-Loyalty , 2014
  • Jason Thatcher, Michelle Carter, X. Li, G. Rong A Classification and Investigation of Trustees in B-to-C E-Commerce: General vs. Specific Trust Communications of the Association for Information Systems, 2013
  • M. Mellot, J.B. Thatcher, N. Roberts, Michelle Carter An Examination of the Role of Army Medical Chief Information Officer Military Medicine, 2012
  • Michelle Carter, V. Grover, J. Thatcher The Emerging CIO Role of Business Technology Strategist MIS Quarterly Executive, 2011
  • D. McKnight, Michelle Carter, J. Thatcher, P. Clay Trust in a Specific Technology: An Investigation of its Components and Measures ACM Transactions on Management Information Systems, 2011

    Books/Book Chapters

    • Book Chapter Michelle Carter, V. Grover, J.B. Thatcher Mobile Phone Identity: The Mobile Phone as Part of Me
    • Book Chapter Michelle Carter, V. Grover, J. Thatcher Mobile Devices and the Self: Developing the Concept of Mobile Phone Identity
    • Book Chapter X. Li, G. Rong, Michelle Carter, J. Thatcher, S. Clarke, A. Dwivedi Swift Trust in Web Vendors: The Role of Appearance and Functionality
    • Book Chapter Michelle Carter, H. Takeda, D. Truex, M. Barrett, E. Davidson, C. Middleton, J. DeGross An Epistemology of Organizational Emergence: The Tripartite Domains of Organizational Discourse and the Servitization of IBM

      Presentations

      • Michelle Suzanne Carter “IT identity: A Key Determinant of Feature Use and Exploratory Behaviors
      • Michelle Suzanne Carter “IT identity: A Key Determinant of Feature Use and Exploratory Behaviors
      • Michelle Suzanne Carter Me, My Self, and I(T): Conceptualizing IT Identity and its Implications
      • Michelle Suzanne Carter Me, My Self, and I(T): Conceptualizing IT Identity and its Implications
      • Michelle Suzanne Carter Me, My Self, and I(T): Conceptualizing IT Identity and its Implications
      • Michelle Suzanne Carter, M. Germonprez, D. Hovorka Social Activism: Methodological Justification, Evidence, and Theory
      • M Carter, V Grover, J B Thatcher What Makes an Effective CIO? How CIOs View Their Roles and Skills