Carson College of Business Faculty Directory

Carson College Directory

Michelle Carter

Associate Professor
Management, Information Systems, and Entrepreneurship

Contact

Phone: (509) 335-6415
Office: TODD HALL 0440D ACADEMIC FACULTY OFFICE

Education

  • PhD (Clemson University)
  • MS (J. Mack Robinson College of Business, Georgia State University )
  • MS (Anglia Polytechnic University)
  • BA (Anglia Polytechnic University )

Michelle Carter

Michelle Carter is an associate professor in the Carson College of Business Management, Information Systems, and Entrepreneurship Department at Washington State University and an affiliate associate professor in the Information School at the University of Washington. She has taught MIS courses at undergraduate, master's, and doctoral levels, with a particular focus on data modeling, database design, and data management. Michelle’s research focuses on information technologies’ involvement in identity and social change, factors that shape IT usage behaviors, and information systems management. Her work has appeared in MIS Quarterly, the European Journal of Information Systems, the Journal of the Association for Information Systems, the Journal of Information Technology, as well as other journals, books, and conference proceedings. Michelle is an associate editor for the Journal of the Association for Information Systems (JAIS) and a senior editor of the upcoming JAIS special issue on technology and social inclusion. She is a past president of the Association for Information Systems (AIS) Special Interest Group on Social Inclusion and previously chaired the AIS committee on diversity and inclusion. Michelle is a Distinguished Member – Cum Laude of the AIS and was recognized for her research and service contributions to the IS field as a 2016 recipient of the AIS Early Career Award. In 2021, Michelle was elected to serve on the AIS Council as Vice President for Special Interest Groups and Colleges.<br><br>

Journal Articles

  • Sandra Richardson, Stacie Petter, Michelle Carter Does PAPAS Know Best? A Continuation and Call for Discussion Communications of the Association for Information Systems, 2021
  • Sandra Richardson, Stacie Petter, Michelle Carter Ethics in the Data Analytics Era Communications of the Association for Information Systems, 2021
  • Zuan Sun, Deborah Compeau, Michelle Carter Mapping the Landscape of Health Information Exchange (HIE) Networks in the United States Communications of the Association for Information Systems, 2021
  • Michelle Carter, S. Petter, V. Grover, J. Thatcher IT identity: A Key Determinant of Feature Use and Exploratory Behaviors MIS Quarterly, 2020
  • Michelle Carter, S. Petter, V. Grover, J. Thatcher IT identity: A Measure and Empirical Investigation of its Utility to IS Research Journal of the Association for Information Systems, 2020
  • V. Grover, Michelle Carter, D. Jiang Fostering Virtuous Adaptation to Trends in Information Systems Research: A Riposte Journal of Information Technology, 2019
  • V. Grover, Michelle Carter, D. Jiang Trends in the Conduct of Information Systems Research Journal of Information Technology, 2019
  • S. Petter, Michelle Carter, A. Randolph, A. Lee Desperately Seeking Information in Information Systems Research Data Base for Advances in Information Systems, 2018
  • Marc Schmalz, Michelle Carter, Jin Lee It's Not You, it's Me: Identity, Self-Verification, and Amazon Reviews The Data Base for Advances in Information Systems, 2018
  • Michelle Carter, S. Tams, V. Grover When do I Profit? Uncovering Boundary Conditions on Reputation Effects in Online Auctions Information & Management, 2017
  • Stacie Petter, Michelle Carter In a League of Their Own: Exploring the Impacts of Shared Work History for Distributed Online Project Teams Project Management Journal, 2017
  • Michelle Carter, V. Grover Me, My Self, and I(T): Conceptualizing Information Technology (IT) Identity and its Implications MIS Quarterly, 2015
  • E. Larson, M. Nelson, Michelle Carter The FIRST+ Year Information Systems Faculty Experience , 2015
  • Michelle Carter, R. Wright, J.B. Thatcher, R. Klein Understanding Online Customers' Ties to Merchants: The Moderating Influence of Trust on the Relationship between Switching Costs and E-Loyalty , 2014
  • Jason Thatcher, Michelle Carter, X. Li, G. Rong A Classification and Investigation of Trustees in B-to-C E-Commerce: General vs. Specific Trust Communications of the Association for Information Systems, 2013
  • M. Mellot, J.B. Thatcher, N. Roberts, Michelle Carter An Examination of the Role of Army Medical Chief Information Officer Military Medicine, 2012
  • Michelle Carter, V. Grover, J. Thatcher The Emerging CIO Role of Business Technology Strategist MIS Quarterly Executive, 2011
  • D. McKnight, Michelle Carter, J. Thatcher, P. Clay Trust in a Specific Technology: An Investigation of its Components and Measures ACM Transactions on Management Information Systems, 2011

    Books/Book Chapters

    • Book Chapter Michelle Carter, V. Grover, J.B. Thatcher Mobile Phone Identity: The Mobile Phone as Part of Me
    • Book Chapter Michelle Carter, V. Grover, J. Thatcher Mobile Devices and the Self: Developing the Concept of Mobile Phone Identity
    • Book Chapter X. Li, G. Rong, Michelle Carter, J. Thatcher, S. Clarke, A. Dwivedi Swift Trust in Web Vendors: The Role of Appearance and Functionality
    • Book Chapter Michelle Carter, H. Takeda, D. Truex, M. Barrett, E. Davidson, C. Middleton, J. DeGross An Epistemology of Organizational Emergence: The Tripartite Domains of Organizational Discourse and the Servitization of IBM

      Presentations

      • Stacie Petter, Tilo Bohmann, Andrew Burton-Jones, Michelle Suzanne Carter, Brian Fitzgerald, Michael Rosemann, Christina Soh Making an Impact with Responsible Information Systems Research
      • Michelle Suzanne Carter Overcoming Biases in the Workplace
      • Michelle Suzanne Carter Impact IT: Increasing the Participation and Advancement of Women in Information Technology
      • Michelle Suzanne Carter IT identity: A Key Determinant of Feature Use and Exploratory Behaviors
      • Michelle Suzanne Carter IT identity: A Key Determinant of Feature Use and Exploratory Behaviors
      • Michelle Suzanne Carter Me, My Self, and I(T): Conceptualizing IT Identity and its Implications
      • Michelle Suzanne Carter Me, My Self, and I(T): Conceptualizing IT Identity and its Implications
      • Michelle Suzanne Carter Me, My Self, and I(T): Conceptualizing IT Identity and its Implications
      • Michelle Suzanne Carter, M. Germonprez, D. Hovorka Social Activism: Methodological Justification, Evidence, and Theory
      • M Carter, V Grover, J B Thatcher What Makes an Effective CIO? How CIOs View Their Roles and Skills